Terms of Service

1. Who provides SafelyShare

These Terms govern the agreement between you and the SafelyShare provider identified below:

• Netsec Nederland
• Driebergen-Rijsenburg, Nederland
• KvK: 63317834
• VAT/BTW: NL002413414B72
• Telephone: +31 6 25 24 65 89
• Support: support@safelyshare.app

2. The service and your account

SafelyShare encrypts selected files in the mobile app, transfers encrypted files directly between nearby devices, and stores the metadata and wrapped key needed to operate a user-configured timelock. SafelyShare does not detect death or incapacity and does not store your safe files on its application server.

You must be at least 16 to create an account or join a Family. Every subscription purchaser and Family owner must be at least 18. Permission from a parent or guardian does not change this requirement. You must confirm your age when registering. Keep your login details secure, provide accurate information, and verify your email before making a purchase or using Family features. You keep all rights to your content. You may not use SafelyShare for unlawful or harmful content, infringement, unauthorized access, disruption, or automated abuse.

3. Timelocks

You choose each timelock and remain responsible for extending it. If it expires, the wrapped key is automatically and irreversibly released to the recipient. Automatic extension depends on an active Pro entitlement, your settings, device activity, connectivity, and normal service operation; it is not a guarantee that a safe will remain locked.

4. Plans and prices

• Free: up to two safes and manual timelock extension.
• Individual Yearly: €9.99 per year including applicable VAT, for one Pro account.
• Family Yearly: €29.99 per year including applicable VAT, for six accounts in total, including the purchaser.

Website purchases use Mollie. Mobile purchases use Apple App Store or Google Play billing. Store prices and currencies may differ. The price shown by the store before confirmation applies to that purchase. The mobile apps do not offer or link to Mollie checkout.

5. Free trials

Eligible new Individual and Family subscribers receive one free calendar month. Mollie determines eligibility for the SafelyShare billing account. Apple and Google each determine eligibility for the relevant store account. You may therefore qualify with one provider but not another.

Mollie trials require a card or PayPal payment method. Because of technical limitations, the trial is unavailable with iDEAL. An iDEAL purchase starts the paid yearly term immediately. Unless you cancel before the displayed conversion date, the trial automatically becomes a paid subscription at the displayed annual price. An Individual-to-Family upgrade during a trial keeps the original trial end date and does not create a second trial.

6. Renewal, cancellation, withdrawal, and refunds

The first paid term lasts one year. Unless cancelled, the subscription then continues automatically. For Dutch consumers, after that first fixed term the renewed agreement may be cancelled at any time with no more than one month's notice; unused prepaid renewal time is refunded pro rata. During the initial fixed term, voluntary cancellation normally stops the next renewal and access continues through the paid period without a partial refund. Mandatory consumer rights, approved support exceptions, and provider refund rules always remain available.

Consumers normally have a statutory 14-day right to withdraw from an online subscription. The checkout and durable confirmation explain how to use it, including the online withdrawal function and model form. If you expressly request immediate performance of a paid service and then withdraw, applicable law may allow a proportional charge for service already supplied.

Cancellation never starts a billing-failure grace period. Mollie subscriptions can be cancelled through SafelyShare. Apple and Google subscriptions must be managed through the purchasing store account. Deleting a SafelyShare account does not itself cancel an Apple or Google subscription; cancel it in the store first.

7. Failed-renewal grace

If an automatic renewal or the first charge after a trial fails, Pro remains active until one calendar month after the failed renewal time. The same grace period applies to every accepted Family member. It includes any retry or grace period from the provider and does not start after that period ends. If the payment succeeds, Pro continues automatically.

No grace applies to manual cancellation, refund, chargeback, revoked purchase, or fraud. When the grace period expires without payment, Pro and automatic extension are disabled. The mobile app keeps your extension choices only in an encrypted file on the device, protected by an account and device key. It tries to restore them when Pro returns. Recovery works only on the same app installation and device. After reinstalling the app, clearing its data, or changing devices, the app can no longer access or decrypt the recovery file.

8. Upgrades

A Mollie Individual-to-Family upgrade charges €20 multiplied by the exact unused fraction of the current annual term, rounded to euro cents, and keeps the renewal date. The exact charge is shown before confirmation. If payment fails, no upgrade is applied. Apple and Google calculate charges, credits, and renewal dates under their store rules; the store confirmation controls.

9. Families

A Family has at most six accepted or reserved seats. Pending invitations reserve seats, expire after seven days, and can be revoked or resent. Invitations are limited to existing accounts with verified matching email addresses. Accepted members receive Pro immediately, including during trial and grace.

Family membership shares only Pro access. It does not share safes, files, keys, recipients, or activity. Members see names and roles. Owners also see email addresses and pending invitations. Owners can invite or remove members and appoint or demote owners, but at least one owner must remain. Appointing someone as an owner gives that person substantial management authority.

All owners may manage a Mollie-billed Family subscription. For Apple or Google, only the purchasing store account can open provider billing controls; other owners see status and store-management instructions. The store purchaser cannot be removed or demoted while that subscription remains active. A removed or departing member loses Family Pro immediately, but personal data and safes are untouched.

An invited user with an Individual subscription must disable its renewal before accepting. Overlapping paid time is not refunded solely because Family access begins. A Family-to-Individual downgrade takes effect at renewal; the purchaser keeps Individual Pro and other members lose Family Pro then.

10. Account deletion

If you have a Mollie subscription, deleting your account cancels renewal and immediately removes active account data and safes you own. We keep only records required by law, for security, or for legal claims. You can also delete your account immediately if a former Apple or Google subscription is no longer active. If your Apple or Google subscription is still active, you must cancel it through the store and wait until it ends before deleting the purchaser account. When another eligible Family member deletes an account, the personal data and safes of remaining members do not change.

11. Service standards and liability

Mandatory legal rights for digital services, including conformity, security updates, remedies, and liability, are not excluded. SafelyShare is not responsible for loss caused solely by a user-selected expiry or a key release that occurred correctly under the configured timelock. Nothing in these Terms excludes liability that cannot legally be excluded.

12. Changes, suspension, and termination

When required, we will notify you of material changes in advance on a durable medium and explain any right to cancel. Continuing to use SafelyShare does not by itself waive mandatory rights. SafelyShare may suspend access proportionately in response to abuse, a security threat, or a material breach. Mandatory remedies and rights you have already accrued remain in place.

13. Law and contact

The governing-law clause and competent-court wording require counsel review after the legal entity and target markets are confirmed. Consumers retain mandatory protections of their country of residence. Contact support@safelyshare.app about subscriptions, withdrawal, complaints, or these Terms.