A shared safe stays closed for as long as you keep extending it. If you ever stop, it opens for the person you chose. Extending takes one tap, and we remind you beforehand.
How often you extend
Every shared safe has its own period: how long it stays closed after each extension. In the app you set the default under Account › How often you extend, and you confirm or change it each time you share:
- 1 week and 1 month are available on every plan.
- Your own number of days. Choose 1 to 365 days with Pro.
The web dashboard offers a fixed set of periods instead of a free number: 7 days and 1 month on every plan, and 3 months, 6 months, or 1 year with Pro.
The safe then shows Stays closed until 12 October: the day it would open if you did nothing.
Extend from the app
- Open the Safes tab and pick Shared, then open the safe.
- Tap Extend safe.
- Use the − and + buttons to choose how many days to add. The new date updates as you go.
- Confirm with Keep closed until 12 October.
Those days are added on top of the date already shown, so extending early never costs you time. You can extend for as long as the safe has not opened.
Extend from the web dashboard
- Sign in on safelyshare.app and open My Safes.
- Open the safe you want to keep closed.
- Use the extend button. The dashboard counts the safe's own period from today.
Use the dashboard when you do not have your phone. It has everything you need to keep a safe closed.
Extend from the reminder e-mail
If your reminder arrives by e-mail, the message has an Extend safe button that opens a page in your browser. The page shows the safe and the date it would open, and asks you to confirm; opening the page changes nothing by itself. Confirm, and the new date appears.
Each link works once and then expires, so ask for a fresh reminder rather than reusing an old message.
Reminders
Set the default for new safes under Account › Reminder. Choose App, Email, or App + email, then choose how far ahead it arrives, from 1 to 720 hours. Every shared safe has its own reminder, which you can change in the safe.
Your device decides whether a notification appears. The date the safe would open always stays visible in the safe, so look there if you want to be sure.
What happens if you forget
- The date passes and the safe opens for the person you chose.
- The safe now reads Opened. A safe that has opened cannot be closed again.
- They can open the contents on the phone that received the safe.
- You both get a message that the safe has opened.
If you stop extending it, the safe opens. That is the point. If you would rather not rely on remembering, Pro can extend your safes for you. See the Pro guide.
Good to know
- Only you can change how often you extend. The person you chose can see the date but not change it.
- Once they have opened or saved something, you cannot take it back.
- If the date changed somewhere else in the meantime, the app asks you to look at the new date and try again.
- We do not bring a safe's opening date forward on request. Support can only act on a safe in the rare, audited situations described in our terms.
Need help?
Worried about a safe that is close to opening, or did an extension not go through? Contact us straight away through the contact page and we will help you check it.