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Guide

GuideSubscriptionBilling

Manage your subscription

By SafelyShare Team · August 2, 2026 · 4 min read

SafelyShare has one free plan and two yearly Pro plans. You can buy on the web through our payment provider Mollie, or in the app through the App Store or Google Play. Wherever you buy, the same account gets Pro. This guide walks through buying, cancelling, and your withdrawal right.

The plans

Eligible new subscribers get a one-month free trial. The full comparison is on the pricing page.

Buy on the web (Mollie)

  1. Sign in on safelyshare.app and open Subscription.
  2. Choose a plan and select Review checkout details.
  3. Pick a payment method: card, PayPal, iDEAL, or Apple Pay.
  4. Read the exact charge and renewal summary, then tick the three declarations: the terms and privacy policy, the yearly charge, and starting Pro immediately.
  5. Continue to Mollie's checkout and complete the payment.

Your e-mail address must be verified before you can buy or manage a Family plan. Note that iDEAL has no trial for technical reasons: an iDEAL purchase charges the yearly price immediately and renews once a year until cancelled.

Buy in the app (App Store or Google Play)

  1. Open Account › Subscription in the app.
  2. Pick Yearly or Family Yearly and tap Subscribe in the Store.
  3. Confirm in Apple's or Google's own purchase dialog, which shows the localised price and trial eligibility.

Reinstalled the app or switched device? Use Restore purchases. Store subscriptions renew yearly until cancelled. Manage them with the store account that made the purchase through Manage in Apple Subscriptions or Manage in Google Play.

Cancel

If a renewal payment fails, Pro stays active during a one-calendar-month grace period. That grace period does not apply after a manual cancellation.

Withdraw within 14 days

As a consumer you normally have a statutory 14-day cooling-off period. You can submit a withdrawal directly, without an account, on the withdrawal page. Fill in your name, the e-mail address used for the purchase, and a contract or transaction reference if you have one, then confirm. The moment the server receives your confirmed submission counts as the withdrawal time; identity and refund handling follow, and you receive an acknowledgement by e-mail. The same page contains the EU model withdrawal form.

App Store and Google Play refunds are handled by Apple and Google under their own rules; the app links straight to their refund pages.

The Family plan

Family covers up to 6 SafelyShare accounts, including the purchaser. The purchaser is the first owner, and owners manage the members. Accepted members also receive Pro during the trial. Only the purchasing account manages Store billing. All owners may manage a Family subscription billed through Mollie. Members never see each other's safes, files, keys, or activity. A family shares a plan, not its contents.

Good to know

Need help?

Questions about a charge, trial, or refund? Send us the provider and date through the contact page.